I have a Blue Screen with the words No Signal.
This is the result of a loss of video to the display. Areas to look at include:
| |||
---|---|---|---|
Single Camera System Troubleshooting | Yes | No | |
Step 1 |
Are there any signs of damage to the camera or camera cable? | Repair damage and retest |
Go to step 2 |
Step 2 | Check connections between camera and camera cable, controller and camera cable and the display to controller cable. Make sure they are all connected properly. Did this fix your problem? | Done | Contact your INTEC Service Rep. |
Multi Camera System Troubleshooting | Yes | No | |
Step 1 | Are all camera positions (with cameras connected) showing a blue screen when selected? | Go to step 2 | Go to step 3 |
Step 2 | Check your display to controller cable for damage. If damaged replace it and retest, if not unplug it from the display and controller and reconnect. Did this correct your problem? | Done | Contact your INTEC service rep. They may ask you to return your display or controller for service. |
Step 3 | Unplug one of the camera cables from a working position at the controller and move it to the position(s) that is not working. Does the non-working position(s) now show an image? Make sure you’ve selected the correct position via the remote. | Go to step 4 | Contact your INTEC service rep. They may ask you to return your controller for service. |
Step 4 | Place the camera cables back in their original position and move only a working camera to the position(s) that are not working. Do you get an image? | Contact your INTEC Service Rep. They may ask you to return your camera for service. | Check the camera cable for damage. It may need to be replaced. |